Privacy policy

 

Effective date: 12/02/2026 | Website: saudicomplianceinstitute.com | Support email: [email protected]

 

1)  Who We Are And What This Policy Covers

This policy explains how we collect, use, share, protect, and retain personal data when you use our website and online learning services.

It covers personal data relating to website users, learners, and customers, including individuals residing in Saudi Arabia where applicable.

2)  How We Collect Data

We may collect personal data through the following methods:

  • when you create an account or log in
  • when you purchase a course, subscribe, make a payment, or receive an invoice
  • when you contact us by email, support form, or customer service channel
  • when you use the website, including technical logs, cookies, and similar technologies
  • from certain service providers where necessary to deliver the service

3) What Data Do We Collect

We may collect the following categories of personal data:

  • identity and contact data: name, email, phone (optional), country/city
  • account data: login details, preferences, and user identifiers (password stored in secure hashed form)
  • Transaction data: order details, invoices, payment status, and subscription records (we do not
    store full card details)
  • learning data:course enrolments, progress, live-session attendance, quiz or assignment results where applicable
  • technical data: IP address, device/browser type, logs, cookies, and similar technologies
  • support data: messages, complaints, attachments, and communication records

4) Why We Use Your Data

We use personal data for the following purposes:

  • contract performance:creating accounts, delivering courses, managing access, and issuing completion/attendance certificates where applicable
  • legal obligations:accounting, tax, record-keeping, and responding to lawful requests
  • legitimate interests: platform security, fraud prevention, monitoring, performance improvement, and user-experience improvement
  • consent: where consent is required for certain processing, such as some cookies or marketing communications

5) Sharing Your Data

We may share personal data, where necessary, with:

  • payment and checkout providers (for processing payments)
  • hosting, cloud, or CDN providers
  • email, customer-management, support, or analytics tools
  • professional advisers such as lawyers or accountants
  • public authorities or regulators where required by law or lawful process

6) Where Data Is Processed And Transferred

Personal data may be hosted or processed inside or outside Saudi Arabia, depending on our technical
setup and service providers.
Where data is processed or transferred outside the Kingdom, we apply reasonable and appropriate
safeguards, including contractual, organisational, and technical protections where suitable.

7) Retention And Disposal

We retain personal data only for as long as necessary to fulfil legitimate purposes, provide the
service, comply with legal obligations, or resolve disputes.

When data is no longer needed, we delete, anonymise, or securely dispose of it where feasible and
appropriate.

8) Your Rights And How To Exercise Them

Depending on applicable law, you may have rights to:

  • be informed about how your data is collected and processed
  • request access to your personal data or a copy of it
  • request correction or update of inaccurate data
  • request deletion or restriction of processing in cases permitted by law
  • withdraw consent where processing is based on consent
  • opt out of marketing communications at any time

To submit a request, email: [email protected]

Suggested subject line: Privacy Request

We may request identity verification to protect your account.

9) Security And Incidents

We apply reasonable technical and organisational safeguards to protect personal data against loss,
unauthorised access, or unlawful use.

However, no transmission or storage method is 100% secure

10) Children

Our services are not generally intended for children under 18 unless expressly stated for a specific
programme and with guardian consent where required.

11) Cookies

We use cookies and similar technologies. For more information and your available choices, please
see our Cookies Policy and cookie settings on the website.

12) Updates

We may update this policy from time to time. The latest version will be posted on the website with
an updated effective date.