Accessibility Statement

Effective date: 12/02/2026 | Website: saudicomplianceinstitute.com | Support email:
[email protected]

1) Our commitment

We are committed to making our website and digital learning services accessible and usable for the
widest possible audience, including people with disabilities and users with different access needs. We
work to improve accessibility on an ongoing basis so that visitors and learners can browse the website,
review courses, complete checkout, use the learner platform, and access content as independently
and easily as possible. 

2) Scope of this statement 

This statement applies to the digital services we provide through: 

the main website

  • course pages, registration pages, and checkout pages 
  • the learner dashboard / learning platform 
  • educational videos and text-based content 
  • PDFs and downloadable materials, where applicable 
  • quizzes and online forms 
  • digital completion or attendance certificates 
  • support channels connected to the service 

3) Accessibility standard we aim for 

We aim to design, develop, and improve our digital services in line, where reasonably possible, with
WCAG 2.2 Level AA, a widely recognised accessibility standard. 

4) Accessibility features we aim to support We aim to support features such as:

  • keyboard navigation
  • clear heading and content structure 
  • readable text and understandable links 
  • support for zoom and content reflow across different screen sizes
  • reasonable contrast between text and background where possible
  • clear labels for fields, buttons, and forms 
  • understandable error messages in forms where possible
  • alternative text for important visual elements where appropriate 
  • captions or transcripts for some video content where available 
  • improved compatibility with some assistive technologies and modern browsers 

5) Accessibility in learning content 

For courses and learning services, we aim to improve accessibility in:

  • educational videos: by providing captions or transcripts for some content where available
  • PDFs and downloadable resources: by improving structure and readability where possible 
  • quizzes and forms: by improving labels, instructions, and navigation 
  • live sessions (if applicable): by considering suitable support solutions where needed or on
    reasonable request 
  • digital certificates: by providing reasonable alternatives or support on request where possible 

6) Known limitations 

Despite our ongoing efforts, some parts of the website or some learning materials may not yet be fully
accessible at all times. For example: 

  • some older materials or legacy attachments may have accessibility limitations 
  • captions or transcripts may not be available for every video
  • some embedded or third-party components may have limitations outside our direct control 
  • temporary issues may appear after technical updates or platform changes 

7) Reporting an accessibility issue or requesting support 

If you encounter an accessibility barrier, need content in an alternative format, or need assistance
using any part of the website or learner platform, please contact:
Email: [email protected]
Suggested subject line: Accessibility Support Request
Please include the page/course/content where you experienced the issue, the nature of the problem,
the device or browser used if possible, and the type of support you need.
We aim to respond within a reasonable timeframe (e.g., 5 to 10 business days). 

8) Continuous improvement

We review accessibility periodically and work to improve design, content, and technical functionality
wherever possible. This may include reviewing forms and checkout pages, improving new course
materials and downloadable resources, improving the learner dashboard experience, and addressing
accessibility feedback and reported issues. 

9) Third-party services

We may use third-party tools or services (such as payment providers, video/hosting providers,
chat/support tools, analytics tools, or forms tools).
We make reasonable efforts to choose suitable solutions, but we do not always control the accessibility
level of third-party services. 

10) Updates to this statement

We may update this statement from time to time to reflect improvements, technical changes, or
regulatory developments. The latest version will be published on the website with an updated review
date.